Shipping Policy

Shipping Coverage

We ship worldwide. We do not ship to PO boxes, APO, or FPO addresses.

Shipping Costs

Free Shipping:

United States, United Kingdom, Canada, Australia.

Flat Rate of $25:

Rest of the world.

Approximate Shipping Time and Process

Orders are typically processed and shipped within the timeframe below. During high-order volumes, delivery may be delayed by a few days.

Estimated Delivery Time (from order date): 10–15 business days for domestic and international shipments.

Order Cut-off Time:

The order cut-off time is 2:00 PM (GMT-06:00) Central Standard Time (CST). Orders placed after this time will be processed the following business day.

Order Processing Time:

5-7 business days – Monday-Friday

Order Shipping Time:

5-8 business days – Monday-Friday

Estimated Total Shipping Time:

10-15 business days – Monday-Friday

Import Duties

Customers are responsible for any import duties or customs fees applied by their country. These import duties are variable according to the country the product is being imported to and will be paid by the customers.

Confirmation Notice

Upon placing your order, you’ll receive a confirmation email containing your order receipt and details. If you don’t receive this notification, please contact our customer service team.

Order Tracking

We provide a tracking number for each order. You can track your package using that number on the carrier’s website. We usually use DHL, FedEx, or USPS to ship your products. Your courier service details and your order tracking number will be emailed to you as soon as your order is shipped.

Shipping Delays

While we strive to ship orders on time, delays may occur due to factors beyond our control, including natural disasters, carrier delays, customs processing, holidays, incorrect delivery information, additional quality checks, carrier operational delays, customs holds, order modifications, or other unexpected events.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service team. Our Returns and Refund Policy provides details on how we handle such cases.

Other Important Information

Please ensure the shipping information you provide is accurate and complete to avoid any delivery issues.

Please Note: We cannot change the shipping address once the order has been shipped

You can contact us at:

Email: info@alaskajackets.com

Phone: +1 325 374 0126

Address: 2322 N MacArthur Blvd, Irving, TX 75062, USA

Working Hours: Monday – Friday: 9 AM – 5 PM CST

Saturday – Sunday: Closed

Response Time: We strive to respond to all queries within one business day.