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30-Day Return and Refund

At Alaska Jackets, we provide high-quality apparel and ensure customer satisfaction. We offer a 30-day refund, return, and exchange policy to guarantee you’re pleased with your purchase.

Return Policy

If you receive an incorrect, damaged, or defective product, you may return it within 30 days of delivery for a refund or exchange. (not if you received the correct size, but it does not fit)

Refund Policy

You can request a refund if you received the wrong, damaged, or defective product within 30 days of delivery. (not if you received the correct size, but it does not fit)

Refunds and Returns Conditions

• Items must be returned within 30 days of delivery.
• Items should be unworn, unwashed, unaltered, and in their original condition with tags attached.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original payment method.
• Please allow up to 30 days for the refund to be processed. Some banks may take longer.

Non-Returnable/Exchangeable Items

• Items that were received in the size in which they were ordered but don’t fit. You can reorder at a discounted price.
• Items that have been worn, washed, or altered.
• Items returned after the 30-day window.

For more information, refer to our Return and Refund page.

Shipping Coverage:

We ship all over the world.

Shipping Costs:

Free shipping:

• US
• UK
• CA
• AUS

Flat shipping rate of $25:

• The rest of the world.

Shipping Process and Time:

Handling time: 5-7 days (MONDAY – FRIDAY)

Transit time: 5-8 days (MONDAY – FRIDAY)

Total shipping time: 10-15 days (MONDAY – FRIDAY)

Shipping Method:

We ship all orders using FedEx, DHL, and UPS.

Handling time: 5-7 days (MONDAY – FRIDAY)

Transit time: 5-8 days (MONDAY – FRIDAY)

For more information, refer to our Shipping Policy page.

• You can cancel your order within 24 hours of placement for a full refund.
• Cancellations between 24 hours and 4 days after placement incur a 25% cancellation fee.
• Cancellations after 4 days incur a 50% fee.
• Cancellations are not possible once the order has shipped.

Feel free to contact us:
Email: info@alaskajackets.com
Address: 2332 North MacArthur Blvd, Irving, Texas, 75062